In business, time is money. For instance, the faster you can communicate with colleagues and customers, the more productive you can be. That's why so many companies are turning to AI-powered Voice over Internet Protocol (VoIP) for their telecommunications needs.
When choosing which VoIP telephony system to use, your business has the option of using either VoIP softphones or hardphones. But what makes one better than the other? This blog will highlight their differences to help you make the right choice.
Softphones are apps or programs that let you send and receive phone calls and text messages using a computer, tablet, or smartphone connected to the internet.
Eavesdropping is a cyberattack wherein hackers obtain and record Voice over IP (VoIP) phone conversations, usually to steal confidential information. This is done without the victim’s knowledge or consent. VoIP eavesdropping can be done by installing a VoIP sniffer on the company’s network, or by hacking into the user’s device.
As a business owner, you're always looking for ways to make your company more efficient and profitable. One way to do this is to implement unified communications (UC). In this blog post, we'll discuss how UC can help upgrade your business’s information system and other advantages of adopting a UC platform.
5G is the next generation of wireless technology, and it is set to revolutionize the way we use the internet mainly because of its vastly improved speed. This improved speed, as well as 5G’s reduced latency, make 5G the ideal technology for Voice over Internet Protocol (VoIP) applications.
Every business is looking for ways to save money and improve their bottom line. Because of this, many are turning to Voice over Internet Protocol (VoIP) as it offers a number of features and benefits that can help reduce costs while improving communication.
Moving unified communications (UC) systems to the cloud can be a daunting task. If the migration is not planned carefully, this can lead to disastrous consequences for your business. Otherwise, it offers many significant benefits, including augmented security and scalability.
Voice over Internet Protocol (VoIP) networks are vulnerable to a wide range of scams and fraudulent activities, including theft of service. In this article, we will discuss what theft of service is and how it impacts businesses' VoIP networks. We will also provide tips on how organizations can prevent or reduce the risks of this type of scam.
Office desk phones are quickly becoming obsolete as many employees work off site. This is why forward-thinking businesses are using softphones instead of traditional telephony systems for most, if not all, of their communications. If your company hasn’t already done so, here are some compelling reasons to start using softphones.
If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features.