CONTACT SUPPORT
330-898-2100
Monday-Friday - 8:30 a.m. to 5:00 p.m.
To Request Service:
Email support@microdoctor.com AND Call our Service Desk Hotline 330.898.2100, option 2
Monday-Friday after 5:00 p.m. and weekends
Call Service Desk Hotline 330.898.2100 and select Option 1
Leave a voicemail with your name, company, number and a description of the issue. We will respond to the
voicemail the next business day.
Email support@microdoctor.com
You will receive a response with an incident number, and technician will follow up on the next business day.
Immediate Response Required (Work Stoppage)
Call Service Desk Hotline 330.898.2100 and select Option 1
An on-call technician will be called by the after-hours team and return your call in 15 minutes or less.
**Please note: There will be an after-hours service charge for any support requests not covered under your Managed Service Agreement.
IT Support Contact Number*
Service Manager
330-979-0660
*Please only use this contact number if you fail to get a response within the establishment times from the email address or the Service Desk Hotline.