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Tips on how to manage Google reviews

Tips on how to manage Google reviews

Getting Google reviews for your business has never been more important. Consumers are scouring the internet for online reviews to help them in their purchase decisions, and Google’s new search algorithm is designed to lead people to high-quality products and services.   How Google changed search results Google now automatically aggregates and includes online reviews […]

Why UPS is important in network gear

Why UPS is important in network gear

Storms, floods, fire, and other emergencies can cause productivity loss due to power failure. Utilizing an uninterruptible power supply (UPS) for your workstations will ensure that you never lose unsaved work. But what about your online connection? To avoid being crippled by loss of internet connection, it’s a good idea to plug routers, wireless access […]

Mobile device security and virtualization

Mobile device security and virtualization

Securing mobile devices is challenging. They often have privileged access to sensitive data that they connect to via unprotected network connections. Virtualization vendors are finding ways to include solutions to these problems in their products and they’re perfect for small businesses. Mobile device management and virtualization Mobile device management (MDM) is about controlling how users […]

Why you need a VPN and how to choose one

Why you need a VPN and how to choose one

Back in the day, simple antivirus software was all you needed to stay safe from security threats. Nowadays, it takes more than that to protect your online privacy. Whether you’re sending emails or chatting up a friend online, chances are your Wi-Fi connection can be intercepted. This is why you need a virtual private network […]

The best way to secure PHI

The best way to secure PHI

Healthcare organizations must be vigilant about avoiding data breaches, especially since they’ve been prime targets for cybercriminals for several years. Medical records are extremely valuable to hackers, which is why healthcare sectors must implement the most advanced security solutions. Strict access policies To control access to protected health information (PHI), your IT department must introduce […]

Hangouts Meet vs. Skype for Business

Hangouts Meet vs. Skype for Business

IDG Enterprise says that businesses worldwide spent $3.5 billion on video conferencing apps in 2016. That’s a lot but also money well spent, especially if it helps with your employees’ productivity and collaboration. Some of these video conferencing apps are Hangouts Meet and Skype for Business. These tools share a lot of calling and video […]

Workplace Analytics evaluates employees’ productivity

Workplace Analytics evaluates employees’ productivity

Measuring productivity is an important process in an employee’s performance evaluation. Previously, Microsoft’s Office 365 had MyAnalytics, a tool for employees to monitor their own performance. But Microsoft improved on it with Workplace Analytics, which now allows managers to also view and evaluate their staff’s productivity. Managers can use this data to create strategies for […]

Simple tricks to improve your productivity

Simple tricks to improve your productivity

When you spend more than eight hours a day staring at a computer screen, it can be easy to lose focus on important tasks. While you can access some of the most useful applications through your computer, an ever-growing number of distractions are vying for your attention. Here are a few tricks to avoid getting […]

Is AI-powered VoIP the next step?

Is AI-powered VoIP the next step?

AI-driven advancements are changing the way organizations conduct business. When it comes to VoIP telephony, AI’s cognitive systems could offer proactive and predictive automation processes to increase efficiency and improve decision-making. Read on to learn how. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need […]

Serverless computing and its benefits

Serverless computing and its benefits

Small- and medium-sized business (SMB) owners make the mistake of thinking all of their problems can be solved by migrating to the cloud. They forget that there’s still configuring and maintaining servers to worry about; the only difference is that these tasks are done over the internet. Fortunately, serverless computing changes that entirely and offers […]