If you’re making or receiving VoIP calls from clients you may be sitting on top of a trove of valuable data, and not even know it. Whether you’re still getting accustomed to your new telephony system and its features or you’ve been using it for much longer and are simply unaware of its existence, it’s time to take a look at your VoIP data.

The VoIP market continues to grow and doesn’t show any signs of stopping. As its use becomes more widespread, so too do the security threats against it. Although these type of attacks haven’t received as much media attention as ransomware and phishing, they’re no less dangerous or damaging to your SMB. Let’s examine 5 five useful tips for protecting your VoIP network.

Every business owner understands that happy employees equal happy clients, and happy clients are always good for business. However, in such a fast paced and high pressure world, this can be tough to achieve. This is true if you don’t have any VoIP systems in place.

Many business owners who opt for a traditional phone line over VoIP make some pretty big assumptions. Some assume they’ll continuously drop calls while speaking on the phone with their biggest client. Others assume employees will resort to calling prospects on their personal cell phones because they’re baffled by the user interface of your VoIP system.

When a potential VoIP provider throws a list of features they can offer at you, it can all be quite confusing and you might even forget about a lot of them. Even after you’ve chosen your provider, you might already be too busy to bother with certain features of your new VoIP service.

Installing a VoIP system in your business may be an afterthought. The name itself sounds confusing enough, so you’d rather not bother with it - especially when you already have a traditional phone line. So what if there was an easy way to give VoIP a try that could save you some money in the short term? Well, now there is.

With its ability to eliminate the expense of a traditional phone line and slash costs, it’s no wonder that companies jump on the VoIP bandwagon without giving it much thought. However, transitioning without a plan can cause a range of issues that many business owners never expected.

When it comes to social media, figuring just what, if any, value it offers your business can be complicated. There is no exact science when it comes to figuring it out and even experts disagree as to just what is and is not important when measuring the value of your company's social media.

It’s easy to get lost in the confusion of FXS and FXO, especially if you’re a complete novice in matters of VoIP (Voice over Internet Protocol). These terms are often used in the telecom world, and understanding their difference is the first step in choosing the right VoIP system that best suits your needs.