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The Rio Summer Olympics took place years ago, but the hackers who infamously used social engineering to exploit the event are still with us. Although business owners may think that their systems are safe from malware, they may not be prepared for social engineering.

Office 365 has dozens of productivity-boosting tools that it can sometimes be difficult to keep up with all of them. One you may have overlooked is MyAnalytics, a machine learning-based tool to help you get more out of your employees' work day.
What is MyAnalytics?
MyAnalytics apply machine learning technology to your employees’ Office 365 data.

Understanding office virtualization is difficult enough; picking from the long list of software providers that help you achieve it can feel impossible. Since virtualization is a relatively new practice for small- and medium-sized businesses, there is no standardized way of virtualizing your company.

Customers call your hotline because they want help or answers, not another headache. So your on-hold message should be pleasant to their ears. If you fail to select an appropriate message, your customers' anger and frustration might double, making them more difficult to satisfy.

You may know how to use Microsoft Excel's basic functions, but have you truly mastered the program? Excel has more advanced features, and here's how you can master some of them.
Pie and Sunburst Charts
Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong approach.

One point five billion people check Facebook every single day. That’s a lot of potential business for companies that take the time to manage and update their profile. There are lots of ways to simplify social media engagement that don’t require much time or money, but these six are our favorites.

Keeping your personal and professional information safe from cybercriminals is not easy. It takes constant vigilance and frequent training. There are dozens of simple tools and tips to help people with almost zero expertise stay safe online, but these five are our favorites.

Technology changes and evolves at the blink of an eye. A new invention this year can be obsolete the next. However, some technological advancements survive the test of time, as is sure to be the case with machine learning. It’s the first step toward artificial intelligence (AI), and it’s already making huge strides in the healthcare industry.

Have you seen folks wandering around, staring at their phone like it was a map pointing to a pot of gold? Or ordering pizza over a Facebook conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones.

What would you do if every night there was someone trying to break into your house to steal from you, damage your property or harm you in some way?

Would you:

Call 911
Install better locks or deadbolt
Set up security light and cameras
Get or update your alarm system
Get a gun or personal protection device
Hire someone to guard your premise

Maybe one or all of these things to protect yourself, your family and your property, right?

What if someone is trying to break into your business network and computers?

What steps are you taking to protect sensitive data, avoid stolen identities and fraud, avoid costly downtime and prevent phishing or virus infections? With the rise of Ransomware, hacking has become a very lucrative business.