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Micro Doctor has become famous for an event called “Wine Down Wednesday Business Mixer”. We typically hold only two per year, one in Trumbull County and a one in Mahoning County.
Because Micro Doctor has become more established in Western Pennsylvania, it made sense to take this show on the road and partner with the Shenango Valley Chamber of Commerce to put on a Business Mixer like the Shenango Valley (SV) has never seen.
When I talk to customers about our services they often ask “what makes Micro Doctor IT service different than the others?” My response is “it’s all in our secret sauce.”
First of all is our experience. Micro Doctor has been in the business since 1989, and created a proactive IT management environment starting in 2007. Technology is always changing and to survive in this business that long, you have to adapt to stay ahead of technology advances.
Micro Doctor announces a new product to help customers that need encrypted emails. Many organizations like Banking, Real Estate, Title Offices, CPA Firms, Architect Firms and Law Offices are being required to have email encryption for certain email and attachments.
Every day I hear of another data leak, hack or stolen credit card information. Small businesses are currently big business for cyber criminals, since small businesses typically don’t have the resources to protect or detect a data intrusion. Each week when I visit a new business to perform a network assessment, I find no secure firewall, sometimes there is just a basic cable router and sometimes a Linksys router.
Many people are afraid to install Windows 10 Operating System(OS) because they will be taking a chance on losing the safety, productivity and familiarity of their favorite OS. Since Micro Doctor deals with many Business Computer Systems we have seen the good and bad sides of the new OS. At this time, Micro Doctor is not recommending to upgrade your business computers until we know if all your applications will run on the new free Windows 10.
Of the people that have installed Windows 10 on their home machines, most of them have said they wish they had not installed Windows 10. One lost the ability to access their printer, another lost their Microsoft Office software and a third lost a favorite Solitaire program from Windows 7.
Besides the compatibility worries, many users are worried about privacy and security in the new operating system.
Dr. Stephen Evan had a dream to create one of the best surgical practices in Northeast Ohio. He did his research on EMR software and chose Medent EMR software for his new practice. Medent EMR software sent the doctor the names of 3 local IT firms that they work with and Micro Doctor was one of those names.
Cryptowall is a variant of the old Cryptolocker Virus or Trojan horse that encrypts files on the compromised computer. It then asks the user to pay to have the files decrypted. We call that type of exploit Ransomware! The Department of Justice infiltrated the Cryptolocker servers and put up a website https://www.decryptcryptolocker.com/ to allow victims to decrypt their files for free.
Have you ever been browsing the web, harmlessly minding your own business, and then BAM! the antivirus software pops up “VIRUS DETECTED”? Or one afternoon you login to Facebook, and your friends are messaging you asking about the free iPad’s you are giving away? It is clear to say Virus attempts have evolved over the years, as well as new names to help identify all of them.
Micro Doctor has been hard at work evaluating the effects of Heartbleed Vulnerability and whether or not we have any potential concerns for your systems. The first thing we did was look at our internal and external servers. Luckily our main security vendor, Sonicwall, protects us and our servers from any Heartbleed exploits.
Next month on April 8, 2014, Microsoft will stop supplying security updates and patches for Windows XP and Office 2003. So does that mean you have to instantly replace all your computers running Windows XP?