Easy set-up, flexibility, and savings are music to the ears of any business owner when it comes to IT, and they’re all traits that contribute to the success of VoIP. And, the technology was built on a strong foundation that has allowed it to move with the times.

VoIP telephone systems are going mainstream, largely because of the lower costs when compared to traditional landlines. But a budget-friendly phone system wouldn’t be worth the savings if it didn’t also promise easy set-up, advanced features, and reliability.

Back in the day, a phone was just a phone. Now, it’s a veritable computer in the palm of your hand, part tool and part entertainment, with the ability to perform a multitude of interesting and advanced functions. It does still make calls, of course, but even that aspect is a bit different than how things used to be because of the increasingly popular technology called VoIP.

In technical terms, VoIP is a broadband phone service that uses the internet instead of a public switched telephone network (PSTN) for things like voice calls and video conferencing.

If you’re making or receiving VoIP calls from clients you may be sitting on top of a trove of valuable data, and not even know it. Whether you’re still getting accustomed to your new telephony system and its features or you’ve been using it for much longer and are simply unaware of its existence, it’s time to take a look at your VoIP data.

The VoIP market continues to grow and doesn’t show any signs of stopping. As its use becomes more widespread, so too do the security threats against it. Although these type of attacks haven’t received as much media attention as ransomware and phishing, they’re no less dangerous or damaging to your SMB. Let’s examine 5 five useful tips for protecting your VoIP network.

Every business owner understands that happy employees equal happy clients, and happy clients are always good for business. However, in such a fast paced and high pressure world, this can be tough to achieve. This is true if you don’t have any VoIP systems in place.

Many business owners who opt for a traditional phone line over VoIP make some pretty big assumptions. Some assume they’ll continuously drop calls while speaking on the phone with their biggest client. Others assume employees will resort to calling prospects on their personal cell phones because they’re baffled by the user interface of your VoIP system.

When a potential VoIP provider throws a list of features they can offer at you, it can all be quite confusing and you might even forget about a lot of them. Even after you’ve chosen your provider, you might already be too busy to bother with certain features of your new VoIP service.

Over recent years, contacting each other from anywhere has become a lot cheaper. That’s why it’s no surprise that many businesses are taking advantage of these versatile and affordable methods of communication. One popular alternative to regular phone calls, Voice over IP (VoIP) services, has become a 21st century necessity for many companies.

Installing a VoIP system in your business may be an afterthought. The name itself sounds confusing enough, so you’d rather not bother with it - especially when you already have a traditional phone line. So what if there was an easy way to give VoIP a try that could save you some money in the short term? Well, now there is.