Why you should update your SBC

Did you know that your VoIP systems are especially vulnerable to cyber attacks? When it comes to VoIP, hackers will go to great lengths to intercept messages over a network or even use denial-of-service attacks to shut yours down. To protect your network, firewalls and antivirus software may be your first options, but they simply can’t defend against modern voice attacks.

The Latest VoIP Technologies – and How They Can Benefit Your Business

Everyone is talking about it. By it, I mean Voice over Internet Protocol (VoIP)—a popular, cheap, and effective way to provide telephony to businesses. But you probably didn’t know that VoIP has been around since 1974, did you?

The very first type of VoIP call was known as Network Voice Protocol (NVP) and was made in August of 1974. From there it was turned into the technology we know and use today by a company called Vocaltec in 1995, and in 1998 the first PC to Phone calls began.

Skype users can join a new Insider Program

The latest announcement from Microsoft is an extension of its new and beloved Insider Programs. If you are a Skype user -- whether for business, personal use, or both -- then this new program just might be for you. Android, iOS, OS X, and Windows users can join the Skype Insider Program and gain access to benefits and features not available to the average Skype user.

The truth about Unified Communications

Many business owners wonder whether Unified Communications (UC) would ultimately benefit their business. If you are one of those business owners, get to know some of the facts about UC before you make your ultimate decision. Read on for information on the pros and cons of UC and contact us as soon as you are ready to make your choice.

Why Telephony and VoIP attacks continue

If there’s one constant in the field of cyber-security, it’s that hackers will never stop looking for new ways to hurt your business. In the most recent development, they’ve set their sights on Voice over Internet Protocol (VoIP) systems. Technology administrators for hospitals, government entities, and small businesses need to be on alert for the possibility of damaging denial of service (DoS) to their communication system.

VoIP, an adaptable technology

Voice over Internet Protocol ensures businesses benefit from cutting-edge communication systems. VoIP is easier to install, configure and to maintain, and most importantly it can easily be adapted to assimilate post-purchase features. If you’re considering migrating to a VoIP solution, or if you just want to shop for the most recent developments in the service, we’ve got everything you need right here.

VoIP’s hold-message options are easy

A common refrain heard by installers of traditional PBX phone systems and over-the-internet VoIP systems is “Wait, before you go, what’s best for on-hold music and messages, and how do I set those up?” Usually it’s an easy process for both types of phone systems, but with VoIP solutions it’s typically easier and provides greater flexibility to small-business owners in their attempts to reduce hang-ups and keep their on-hold customers happy.

Benefits of using Skype for Business

For businesses, it’s never enough to rely on just one asset to succeed, especially when there are better options out there to explore. This is where Skype for Business comes in. Skype for Business is more tailor-made for companies, and it’s hard to deny the many corporate benefits it brings to the table.