Here’s what to look for in health apps and wearable tech

Are you overwhelmed by the many choices consumers now have for monitoring their health? What do you tell your patients when they seek advice on what health app or wearable tech to use? When evaluating these techno-medical innovations, keep the following things in mind.

How to keep callers engaged while on hold in a call

If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features.

Enhancing IT admin efficiency with the Microsoft 365 Apps admin center

The shift from traditional office setups prior to the pandemic to flexible working arrangements in the post-COVID-19 era has been tough on IT administrators. They have had to juggle multiple tasks, including supervising and securing workflows, devices, and software, and deploying IT solutions within budget while keeping cyberthreats at bay.

Here’s why your SMB should consider business intelligence

For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many SMB owners are wary of spending too much on BI. Fortunately, there are plenty of budget-friendly BI tools and resources available for your SMB nowadays.

The risks of password autofill

Hackers may have found an effective way to track users using a web browser or password manager’s password autofill feature. Here’s how they do it and what you can do to protect yourself.
Why password autofill is so dangerous
Modern web browsers and password managers have a feature that enables usernames and passwords to be automatically entered into a web form.

Choosing between Microsoft Teams and Google Meet

Microsoft Teams and Google Meet are two of the most popular online communication platforms today, thanks to their robust set of features that make staying connected with clients and colleagues easy and convenient. As the two tools are pretty much the same in terms of functionality, picking just one can be a challenge.