Network Technician

Job Requirements:

• Microsoft Certification(MCTS, MCITP, MCDST, MCSA, MCSE,)
• High School Diploma or equivalent
• Minimum of 1 year relevant professional experience
• Must live within 45 miles of Warren, OH 44481
• Verifiable experience with Microsoft Servers: Windows 2008 R2, SBS 2008, Foundation Server
• Experience supporting Windows Desktop systems and Microsoft Office applications
• Experience supporting Anti-virus - preferably Trend Micro, Vipre
• A broadband Internet connection at home.
• Must have reliable transportation.
• Flexible hours (availability) and the ability to work independently with minimal direct supervision.

Desired Qualities:

• Outstanding customer service skills
• Stable work history
• Excellent communication skills at technical and non-technical levels
• Attention to detail and quality of work
• Agreement to non-compete & confidentiality agreement
• Advanced troubleshooting skills
• Professional appearance
• Adept at utilizing resources and finding solutions
• Occasional heavy lifting

Responsibilities:

• Learn our business model and service offerings
• Communicate our service offerings to prospects & clients
• Provide services for our clients
• Document work in a timely and understandable manner

Desired Skills & Experience

Experience supporting Microsoft Office 2007 & 2010
Experience supporting Windows 7 Professional & Enterprise
Experience supporting Blackberry or Windows Mobile handheld devices
Experience supporting Backup Solutions - Zenith, DATTO, Doyenz, eFolder
Experience using a PSA tool, such as AutoTask, ConnetWise, TigerPaw
Experience using an RMM tool, such as Zenith, Kasaya, N-Able, GFI Max, LabTech

Please fill out both forms below to apply.

Click here to submit an online Network Technician Q & A Form
Click here to submit an online Network Technician Job Application Form