Blog

September 18th, 2014

Productivity_Sep15_CRegardless of the role you fulfill in your company, you likely use technology for nearly everything you do. From mobile devices to computers and servers, technology has become incredibly important. We rely on technology so much so should our systems go awry many of us would be at a loss as to what to do.

What to do when your systems stop working

Often, our first reaction when our technology or systems stop working is to either panic, or get angry. Once we are over this, we often feel desperate to get the problem fixed but may be at a loss as to what to do.

When technology does breakdown, here are some recommended steps you should take:

  • In the words of Douglas Adams, "Don't Panic!" - One of the more popular quotes from the immensely successful Hitchhiker's Guide to the Galaxy is "don't panic". This rings true for the vast majority of tech problems. While you may feel like you are facing a big issue at the time, most systems can be fully recovered. This is especially true if you have backup solutions in place.
  • Note what you were doing before the problem occurred - This is an important step, as when something does go wrong, one of the first things tech support will ask you is what you were doing before the problem occurred. The more information that you can give them, the more likely they will be able to solve the problem faster.
  • Ask your colleagues if they are having the same problems - Because so many business systems are networked together, many techs will want to see if problems are localized to your computer or are network wide. Armed with this information, it is far easier to work out the most effective solution.
  • Try turning it off and on again - When faced with many tech problems, you will be asked to turn the system - be it your computer, an app, server, etc. - off and on again. Sometimes the fault lies in the software or short-term memory (RAM) of systems, and turning the system off and on again is enough to fix this.
  • Google it - If an issue persists and it is related to the software on your computer, or a website, try searching the Internet for an answer. If the page doesn't load, you then know the problem is related to the Internet connection. Should the problem be with a cloud service, checking the provider's website or social media feeds is useful to check for post status updates of their systems.
  • Don't rush into a supposed fix - It can be tempting to try out the first supposed fix you come across or someone suggests. The problem is, some 'fixes' can actually end up harming a system even more. For example, you may find suggested fix for a phone that has been dropped into water that says to take the device apart and dry it with a blow dryer. This will damage components, and also void your warranty, which could make the issue even more expensive to deal with. Instead, you should seek the advice of an expert like us.
  • Don't overreact - Have you ever felt so frustrated you have wanted to reach out and smack your computer? While this may make you feel better on one level the reality is that you could make a bad situation worse. When faced with any tech troubles it is best to walk away for a short time so that you can deal with the situation in a calm and collected way.
  • Call your IT partner or IT helpdesk - If the system doesn't work after restarting we strongly recommend stopping there and reaching out to your IT helpdesk or an IT partner like us. We have the experience to investigate the problem, and we can usually come up with an answer and hopefully a fix in a short amount of time.

Preventative steps you should take

While it is inevitable that systems will eventually breakdown, it doesn't mean we are powerless to prevent this from happening, or at least minimizing the potential fallout. One of the easiest preventative measures you can take is to try and take care of your devices and systems. This includes being careful to not physically damage them, while also being sure to watch what you install on your systems, and implementing security standards.
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Topic Productivity
August 22nd, 2014

Productivity_Aug18_CThe world is becoming increasingly connected, especially when you look at all the different apps on your device and computer. The problem for some though is that all these apps simply aren't connected enough, and it takes time to share information across devices or services. One tool that may help, while also helping increase productivity is If This Then That (IFTTT).

What is If This Then That?

IFTTT is a Web and mobile app that was developed to connect different Web apps like Google Apps, DropBox, Facebook, Instagram, etc, together into one general system. In general, the service runs on conditional statements - or recipes - that fit the IFTTT statement.
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Topic Productivity
July 24th, 2014

Productivity_July21_CEnterprise Resource Planning (ERP) is software that allows businesses to manage business processes and information. Long thought to be a tool exclusively for large businesses, there are an increasing number of solutions being made available to small and medium businesses. Despite this, many business owners are unsure as to whether ERP should be integrated into their business or not.
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Topic Productivity
June 25th, 2014

Productivity_June23_CFor most businesses, Internet connections have gotten a whole lot faster over the past decade. Still, some businesses today are faced with the continuous problem of a slow Internet connection, which often leads to a decrease in productivity and efficiency. If this tech problem resonates with you then don’t give up just yet as there are several things you can do to boost your Internet connection speed and as a result your business performance too.
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Topic Productivity
May 29th, 2014

Productivity_May26_CThe corporate workspace is an area where focus is as critical as productivity. However, because of office distractions, many employees often struggle to focus on what needs to be achieved, resulting in increased company expenses and less effective output. While a drop in productivity sometimes cannot be avoided from time-to-time, there are ways to ensure that it doesn't decline too much.
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Topic Productivity
April 30th, 2014

Productivity_Apr28_CIt’s easy to get things done if you love what you’re doing. Sadly, life and business just isn’t always full of tasks you love doing. In any company there are times when, like it or not, you will have to work on jobs that you flat out hate. And few of us are in a position where we can constantly delegate task that are not to our tastes. The best way conquer this situation is to change your mindset to take the tedium out of boring activities.

Alternate what you love and hate doing

Finding motivation when placed in a difficult or dull situation can be tough. But, it’s going to feel even more arduous if lack of motivation leads to a poor result and you're forced to do the job again.
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Topic Productivity
April 2nd, 2014

Productivity_Mar31_CMany business owners and managers find that creating engaging presentations can be a real challenge. It can be incredibly difficult to not only develop a presentation that hits on all the important points, but also attracts and retains your audience's attention. Throw in the fact that many presentations are now being made over the Internet to remote audiences or employees and inspiring that necessary engagement becomes even tougher.
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Topic Productivity
March 7th, 2014

Productivity_Mar03_CNo one can refute the positive benefits of creating a to-do list when you really need to get things done. One of the most evident advantages is that it gives people who use it the ability to increase their productivity. A problem many business owners run across is that their lists are hard to follow, leading to a decrease in productivity.
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Topic Productivity
February 5th, 2014

Productivity_Feb03_CEmail is one of the most vital ways businesses communicate. You need to have time to check your emails throughout the day and often to respond quickly so that you don't come across as rude to the message senders. The problem many business owners face is that they have too many emails to communicate effectively. One thing that can help is to create a system that will aid in you in optimizing email handling by following our top five effective tips.

1. Turn off email notifications

Notification sounds are helpful in letting you know you have received a new email - important or not. However, they can also be distracting if you're trying to concentrate. To avoid this, turn off new message notifications on both your Smartphone and computer, and schedule a convenient time to check and respond to your emails instead. This will not only improve your organizational skills, but will also give you peace of mind that you are focusing on tasks without neglecting your inbox.

2. Schedule when to check your emails

Unless your work demands replying to emails instantly, checking emails can be scheduled to a specific time of the day. You don’t want to live in your inbox the entire day, just checking the emails you receive as this can seriously harm your overall productivity. According to studies, a person takes about 64 seconds to recover from email interruption, a minute you could have spent on a more productive task.
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Topic Productivity
January 9th, 2014

Productivity_Jan07_CEach new year many people, business managers included, set out on a course of self improvement. The goals or resolutions they set for themselves are often ambitious. Take for example boosting productivity. It's not easy to improve your productivity, but there are a number of tools that can help. One such tool is the various mobile apps centered around this concept.

Here are five great mobile productivity apps that are free, or cheap enough where they won't break the bank.
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Topic Productivity