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March 22nd, 2011

Easy to use Microsoft’s Problem Steps Recorder. Just type PSR in the run box and it starts up.

http://technet.microsoft.com/en-us/windows/dd320286


http://technet.microsoft.com/en-us/windows/dd320286

Mark Richmond

Micro Doctor Inc.

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March 18th, 2011
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Last night Apple released its new IOS 4.3 which includes several enhancements including Wireless Hotspot. Until now you could not surf the Internet on you IPAD using your IPhone for data. With IOS 4.3 and IPhone 3gs you can pair using Bluetooth with Wireless Hotspot turned on and Surf! Of course if you have the IPhone 4 your can attach using Wi-Fi or Bluetooth or USB so that has one advantage over the Iphone 3gs. IPhone 3gs also supports USB tethering but the IPAD does not have USB so that is reserved for Laptops now.

The one thing you must also do for this to work (a Gotcha) is to upgrade the IPAD to IOS 4.3 also.

There are a few more features that make sense to download this upgrade too like Screen Lock switch and Faster surfing. See details at http://www.apple.com/ios/

Thanks Apple and AT&T for letting Iphone users with Ipad share the internet or should I say what took you so long?

Mark Richmond

Micro Doctor Inc.

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March 16th, 2011
Ie9screenshot

So far so good. Internet Explorer 9 installed and no loss of functionality. Tried many websites, remote cameras, Facebook, and Exchange OWA. Goodbye unwanted toolbars. Lots of geography to view sites with reduced menu area. It even fixed Ingrammicro.com password reset problem. I used to have to use one of my employees PC’s with Firefox on it to change password at this site, but now because Microsoft followed standards this time it works fine. It supports HTML 5 support, Windows 7 integration, a double-duty address bar that you can enter terms to search or a website address.

So get rid of Firefox and Chrome and upgrade to the new sleeker and stylish IE9 Browser, the new king of the hill!

http://windows.microsoft.com/en-us/internet-explorer/products/ie/home

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February 22nd, 2011

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February 15th, 2011

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January 7th, 2011

Written on January 6, 2011 by Morris Stemp in Healthcare

There have been so many new rules and regulations affecting the practice of medicine that it is hard to keep up on how they affect the day to day practice of caring for patients. One of the most important are the new HIPAA privacy and security rules related to protected health information (PHI) and the required public notifications and announcements which must be issues in the event of a breach of this privacy.

Who would think that a doctor who simply emails some patient information from his office computer/email account to his personal email account so that the doctor could do some work from home would be in breach of security and considered in violation of this privacy rule? This is exactly what happened at a Geisinger Health System hospital in Pennsylvania on November 3, 2010, although apparently that email included PHI for 2,928 patients. Due to the size of the “breach”, the hospital found itself in the embarrassing position of being legally required (by HIPAA) to notify by mail, each of the 2,928 patients, as to what transpired.

What actually did happen and what information was “breached? The doctor’s email was not encrypted which means that anyone who could access the email would have been able to read the patient names, procedures, indications and brief notes. There was not even any personal patient financial information in the email. While it was very unlikely that anyone, other than the doctor, ever accessed the email, the mere possibility of this event apparently was sufficient for the hospital legal staff to consider themselves in breach of privacy.

Read the details of the Geisinger press release here: Geisinger informs patients of disclosure of protected health information

So how does this affect Dr Smith, a sole practitioner, or an 8 doctor group practice? According to the new regulations, even a breach of a single patient must be disclosed to the individual whose privacy may have been disclosed. In the event of a breach of 500 or more records during a single event, the medical practice must also notify the Health and Human Services department which is required to post a list of all entities that have had such massive breaches.

See more details about the Breach Notification Rule here: Breach Notification Rule

Could it be that every time a doctor uses Gmail (or similar) to send a some medical information regarding even a single patient, maybe to a specialist, or even to the patient herself, that the doctor has caused a “breach”? While I am not a lawyer and certainly not providing any legal advice, it would seem to me that according to Geisinger, this action would be a breach.

How many doctors have some amount of PHI stored on their laptops? There were 221,000 laptops reported stolen in 23 months during 2008 and 2009 (Stolen Laptops). How many more are lost or never reported. Any unencrypted laptop containing even a single report of patients’ names along with even some minor PHI would almost definitely be considered a breach.

This rule also requires, even a one doctor operation, to have written policies and procedures regarding what the practice would do in the event of a breach, to train employees on these policies and procedures, and to document and apply appropriate sanctions against staff who do not comply with these policies and procedures. Thus, even without an actual breach, there are rules which must be followed and documentation which must be created.

Contact Micro Doctor your local technology experts for ways to prevent leaking PHI to personal unencrypted email accounts and unencrypted laptops.

Mark Richmond 330-898-2100 x 105
mark@microdoctor.com

Thanks to Morris Stemp for writing this informative article.

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December 24th, 2010

So I woke up on Christmas Eve to find my notebook infected by a new virus.  My AVG Anti-Virus said that my qtime.exe was infected and failed to quarantine it, that’s I realized that this was not going to be a quick fix.  AVG was unable to remove the virus.

No problem I’ll just try my trusty Malwarebytes program.  It never lets me down.  I started Malwarebytes and before I scanned and I’d decided to update the program.  After the program was updated it wanted to restart and during the restart, AVG said that Malwarebytes contained a virus.  Great, this just gets better and better all the time. The strange thing is I don’t remember doing anything that should have caused me to contract a virus, especially as QuickTime infection. Who says Microsoft is the vulnerable OS when Apple’s QuickTime caused this vulnerability.

So now I close all the programs and shut down the computer.  When it started up I hit F8 and forced the laptop to start in safe mode.  In safe mode I did a system restore.  System restore is located in system tools under accessories in Windows 7.  I picked a date two days ago before the virus had infected me and told it to restore my computer and the windows program to that time, hopefully way before the virus infected my PC.

The last time I want to do is scan my computer to make sure no remnants of the virus exist.  I’ll run an AVG scan and Malwarebytes scan, if both of those come back clean and I am set to go and enjoy my Christmas.

Thank you QuickTime virus were taking some of the joy out of my Christmas.

Mark Richmond, MCSE, CSSA

Friday, December 24, 2010 12:43:23

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November 13th, 2010

From November 1st 2010 through January 31th 2011 business that buy computers from Micro Doctor

www.TheBusinessPCReward.com to redeem your reward

Mark Richmond

Micro Doctor Inc.

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September 17th, 2010
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July 20th, 2010

 

No virus found in this outgoing message.
Checked by AVG – www.avg.com
Version: 9.0.839 / Virus Database: 271.1.1/3017 – Release Date: 07/20/10 02:36:00

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